Last updated: March 2026. By using a nedwise product you agree to the terms below.
These Terms and Conditions apply to all products and services of nedwise, including iAgenda (iagenda.com) and DAgenda (dagenda.nl), unless otherwise expressly agreed in writing. These terms include the Data Processing Agreement under privacy legislation.
1.1 nedwise is a company established in Weesp, Netherlands, CoC 17167195. nedwise provides online calendar systems as Software as a Service (SaaS). The user does not obtain ownership of the software, but a right of access via the internet.
1.2 These terms apply to all users and visitors of nedwise products, including iAgenda and DAgenda.
1.3 By using a nedwise product or creating an account, the user declares agreement with these terms.
1.4 Terms and conditions used by the user are not accepted by nedwise, unless otherwise agreed in writing.
1.5 Users are expected to use products in a reasonable manner. This means, among other things:
1.6 The user is responsible for keeping their login credentials confidential. nedwise strongly advises against sharing login credentials with others.
2.1 nedwise: the company nedwise, established in Weesp, CoC 17167195, provider of iAgenda and DAgenda.
2.2 Product: an online application of nedwise offered as a service — and explicitly not as a licence. Products may be paid (such as DAgenda) or free (such as iAgenda).
2.3 Service: the provision of support or custom work at an hourly rate.
2.4 nedwise material: the content of a product, including texts, software, images, code and page layout, produced by or on behalf of nedwise.
2.5 User material: texts, images and/or files made available by the user within a product.
2.6 Partner: a legal entity that offers a nedwise service or product to clients on the basis of a written agreement.
2.7 Client: the natural person or legal entity with whom nedwise has concluded an agreement. Conditions applicable to a user apply equally to the client.
2.8 Administrator: a natural person authorised by the client to make changes to the organisation or product.
2.9 User: a natural person or legal entity who makes use of a nedwise product or service.
2.10 Organisation / Group: a group of users to whom the administrator has granted access to a nedwise product or service.
3.1 nedwise strives to make its products available 7 days a week, 24 hours a day, but does not guarantee uninterrupted availability.
3.2 nedwise may at any time make improvements, additions or changes to its products. Parts of a product may be temporarily taken offline for maintenance or updates.
3.3 nedwise will endeavour to announce planned interruptions in advance, but is not obliged to do so.
4.1 All prices and rates are exclusive of VAT and other government levies.
4.2 All payments are due within fourteen calendar days of the invoice date.
4.3 Unless otherwise agreed, monthly amounts are invoiced quarterly, in the first month of the relevant period.
4.4 If the client fails to pay, nedwise may suspend access to the product. nedwise reserves the right to delete organisation data and user material if the client fails to pay for three months after the payment deadline.
4.5 Invoices are sent electronically only. Additional administrative costs will be charged for postal delivery.
4.6 Quotations are valid for 14 days unless otherwise stated.
5.1 The agreement is concluded upon completion of the registration procedure, in which the client agrees to these terms.
5.2 The DAgenda agreement is entered into for three calendar months with automatic renewal for successive periods of three calendar months, unless otherwise agreed in writing.
5.3 The agreement may be terminated at any time by either party, subject to one calendar month's notice.
5.4 Termination must be made in writing or via the product.
5.5 nedwise reserves the right to terminate the agreement without notice if the client's personal or business details prove to be incorrect, outdated or incomplete.
5.6 The client must notify nedwise of any changes to personal or business details within fourteen calendar days.
5.7 Upon termination, all client data will be deleted from nedwise servers within 30 days of account closure.
5.8 nedwise reserves the right to terminate the agreement if no activity takes place in the organisation for a continuous period of three months.
6.1 All intellectual property rights in nedwise products — including software, website, texts, images and design — rest with nedwise. It is not permitted to copy, modify or distribute parts of a product without written permission from nedwise.
6.2 Data entered by the user into a nedwise product remains the property of the user. nedwise does not acquire ownership rights over user-entered data.
6.3 Any copies the user makes of nedwise material must retain all copyright and intellectual property notices.
7.1 nedwise processes personal data in accordance with the General Data Protection Regulation (GDPR). Personal data is stored on servers in the Netherlands and used solely for the operation of the service.
7.2 nedwise will not share personal data with third parties, unless necessary for service delivery or required by law.
7.3 For organisations using nedwise as a processor of personal data of their clients or patients, a Data Processing Agreement is available. This forms part of the agreement with nedwise and can be requested via nedwise.nl/contact.
8.1 nedwise is not liable for any direct or indirect damage resulting from the use of a product, including but not limited to data loss, service interruption or unauthorised access by third parties.
8.2 If nedwise is found liable, that liability is limited to the amount the client has paid to nedwise in the 12 months preceding the damaging event.
8.3 nedwise accepts no liability for corruption, non-receipt or unauthorised modification of nedwise material or user material.
8.4 nedwise is not liable for damage caused by transmitting confidential information via the internet, nor for misuse by third parties of stored data.
8.5 nedwise is not liable for interruption of a product in the event of force majeure, including internet outages, web host failures, power cuts, cyberattacks and government measures.
8.6 The client indemnifies nedwise against all third-party claims for damages arising from unlawful or negligent use of nedwise products and services.
9.1 The client and all users accept that nedwise may impose restrictions on use if extraordinary amounts of user material are stored.
9.2 It is not permitted to send spam, bulk email or malicious software via a nedwise product.
9.3 nedwise reserves the right to block access to a product if a user acts contrary to public order, common decency or the provisions of this section.
9.4 Each user's login credentials are personal, confidential and non-transferable. In the event of loss or theft of credentials, the user must notify nedwise immediately.
9.5 nedwise may limit the number of emails sent via a product and cannot guarantee delivery to the intended recipient.
10.1 nedwise reserves the right to amend these terms at any time. Amendments will be communicated via the product or by email.
10.2 If the user does not accept a proposed amendment, they must notify nedwise in writing within three calendar weeks. In the absence of such notification, the user is deemed to have accepted the amendment.
10.3 By continuing to use a nedwise product after an amendment, the user accepts the updated terms.
11.1 Dutch law applies to every agreement relating to a nedwise product, service or these terms.
11.2 Disputes will be submitted exclusively to the competent court in the district of Amsterdam.
11.3 If any provision proves to be null or voidable, the remaining provisions are unaffected. The parties will consult to agree a replacement arrangement.
Questions about these terms?
Contact us via nedwise.nl/contact or call +31 20 210 1266.
Weesp, 2026 · CoC 17167195